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Support Technician – Specialized Information System

Град: гр. София
Отдел: IT

Описание на позицията


Synevo Laboratories are part of the Medicover family – leading international healthcare and diagnostic services provider in Europe. Medicover provides diagnostic services in Germany, Poland, Romania, Ukraine, Georgia, Moldova, Serbia and Bulgaria.

We are expanding our operations in Bulgaria and we are looking for a bright and talented individual for the position of Support Technician – specialized information system, based in Sofia.

The new member of the team will be responsible for providing daily support for the company’s employees in the performance of their duties by providing technical guidance and assistance regarding Laboratory Information System (LIS) and IT system, as well as:

∙ Extracting and inputting data in LIS;
∙ Resolving and investigating various cases, related to LIS;
∙ Quick and adequate responding in emergency situations;
∙ Present technical information to technically unfamiliar employees;
∙ Work collaboratively with software development team to support and improve our Laboratory Information System;
∙ Troubleshoot issues while working simultaneously with multiple tasks;
∙ Supporting and responding in a timely manner to service issues and requests the installation and configuration of new hardware and software and staff training for its use;
∙ Localizing computer problems and coordinating hardware and / or software solutions ( Backup for IT Admin);
∙Basic experience in physical network connections and cables, switches, network topology. TCP/IP
∙ Computer peripherals connecting – printers, barcode printers, cash registers etc., cabling, settings.

∙ Suggest solutions and work on them to improve the existing applications and services;
∙ Actively participates in the processes of testing and studying new functionalities of LIS.

Необходими квалификации и качества


Bachelor’s Degree in Information Technology, Computer Science or related field required;
∙ 1+ years proven experience with trade software or specialized customized software; support of Laboratory Information System( will be considered as advantages);
∙ SQL knowledge (mainly extracting and putting data) – not mandatory but nice to have;
∙ Good verbal and written communication skills ( both Bulgarian and English);
∙ MS Office – Advanced;
∙ Proactive, outgoing, energetic, organized and good at multi-tasking;

∙ Supportive and friendly person;
∙ Quick learner;
∙ Ability to work in a team and solve problems independently.
∙ Experience in medical field related company is preferable, but not mandatory.

Ние предлагаме


Permanent employment contract and on board training with international mentors from Medicover;
∙ Professional working environment and friendly atmosphere;
∙ Discount package health care for employees their family members
∙ Vacation for employees and their family
∙ Food vouchers
∙ 1 day additional paid annual leave for birthday
∙ Open for home office
∙ Standard working time.

In case of interest, please send your detailed CV in English.
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

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